Implementation

Successful technology implementations don't just happen. Seamlessly installing a new business solution requires skill, knowledge, and experience. Over the course of our many years in the business, we have evolved a methodology that ensures our projects are delivered on time, on budget, and fully meet their business objectives.

Step 1: Discovery

The Discovery phase is intended to develop an overall plan as to how the project will proceed, and set baseline expectations and objectives against which progress can be measured. In this phase, we define initial project scope, timelines, and key business and technology objectives.

Step 2: Team

In the Team phase we select individuals who are charged with the task of identifying the key business processes and policies that are to be incorporated into the final implementation. Also included in this phase is scope finalization as well as reporting, data conversion, and interface requirements.

Step 3: Configure

In the Configure phase, we construct the solution approved by the Team. We configure the software, test it, ensure it is integrated with the requisite other business systems, finalize the training required, and prepare for actual implementation.

Step 4: Deploy

In the Deploy phase we finalize solution configuration, integration, documentation, and take the new system live.

Step 5: Support

Once installed and all users have become acclimatized to the new system, we continue to work with the client to ensure that all the critical functionality is in fact fully utilized, and the objectives outlined in the Discovery phase are fully met.