Sage CRM provides two different options, for two different types of businesses.

Through effective marketing campaigns, managing sales and improving customer service, you can build strong, lasting relationships with your customers. Sage CRM encompasses all benefits including:

• Unique customization and fast set-up to adapt to your business requirements
• Access vital customer information through the web interface whenever, wherever
• Empower your employees with necessary data to make accurate decisions
• Save time and money with automated marketing, sales and customer service operations

Sage CRM provides a complete view of customer interactions across your teams so they can collaborate and respond to inquiries and sales opportunities quickly. This allows your staff to share vital customer information and make timely, accurate decisions. Sage CRM encompasses all benefits of sharing information including:

• Increase workflow and reducing possibility for error with easy access to information
• Displaying real time dashboard information improving the productivity within your business
• Empower employees with a sophisticated information management tool
• Integration with various popular application like Microsoft Outlook
• Automate complex processes ensuring every step of the process is done right

Through the integration with other applications, Sage CRM can access data from other solutions you may be using. This helps your business to be consistent with everyone you interact with. Sage CRM encompasses all the integration services including:

• Information may come from external websites, integrated services or within the CRM software so your business is never limited to just one option
• It is integrated with Microsoft Outlook for a more consistent experience
• For a richer view of information, Sage CRM allows for additional customization with social media sites like LinkedIn, Facebook and Hoover

With all this information at a touch of a button, Sage CRM enables for all your systems within your business come together as one and provide the ultimate tool for your employees to succeed.

Every business is different and needs a system to fit those unique requirements. Sage CRM provides a highly flexible, easily customizable solution to meet your specific business need. Sage CRM encompasses great customizable solutions including:

• Templates that will meet the majority of your needs to quickly begin your business process
• Create specific reports and documents with a highly configurable report designer
• Increase sales with effective marketing communications, e-marketing campaigns, sales process automation and lead management and reporting tools

Be able to identify and categorise the different types of customers within your business. With Sage CRM, you are able to make strategic decisions to further your business while maintaining an overview of your budget.

• Eliminate process bottlenecks while protecting margins, reducing cost of sale and administration costs
• Stay efficient and eliminate the duplication of information
• Leverage revenue opportunities by learning who your most profitable customers are
• Identify areas to improve product development to ensure the happiness of your customers