IT Help Desk
When you need IT support, you want help right away and not automated help - personalized. With our IT Help Line at 1-866-670-6686, you'll be connected with real people right away. The IT Support team is available Monday to Friday, 8:30am to 5pm PST, with after-hours assistance available for clients upon request. We promise not to ask you if you tried rebooting the system.
Remote & On-Site Technical Support
Since Murphy's Law seems to love technology, issues don't book appointments and always seem to pop up at the most inconvenient time for your business. We realize each situation is unique and may need an equally unique solution, so our IT experts are ready to help either remotely or on site. Our Managed Services Support team works with you to resolve issues as efficiently as possible, minimizing their impact on your business and sanity.
Pro-active Problem Solving
Although some problems seem small and your staff can probably find a quick workaround to continue with their productivity, those problems can be an indication of a larger issue in the system. They eat away at your staff's efficiency or grow to be big problems later on. None of these are good options. Our IT Support experts look into even the smallest of issues, right away, to make sure your system is always running at top productivity.
Smart Technology
We use the latest smart technology to monitor your system 24/7, not just for issues as they happen, but for abnormalities that could lead to issues down the road. Since people, unfortunately, have to sleep at some point, smart monitoring technology allows our experts to always keeping tabs on your system's health & safety. This gives you peace of mind that your system will always be there to support your business.
