Download our datasheet to learn how Acumatica Field Service Management software helps you manage your workforce effectively and reduce the total cost of service delivery

Optimize dispatching through scheduling the appropriate service personnel at the right time. Also, get real-time information about field work. Acumatica Field Services Management software offers contract management, appointment scheduling, and a fully-featured mobile app for service-driven companies, wholesale distributors and construction companies. It also provides a mobile app for manufacturers to perform deliveries, installation, and service or warranty calls. Service organizations have everything they need for growth, including seamless integration to inventory, purchasing and projects.

 

 

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Benefits of Acumatica Field Service Management Software

EXPEDITE ASSIGNMENTS

  • Capture service requirements quickly and gain access to customer information, product history and other resources.
  • Create templates for default service and materials when creating appointments.
  • Reduce the time it takes to assign appointments after receiving a call.

CONTROL REMOTE FIELD ACTIVITIES

  • Track resource commitments, real-time GPS location
  • Get real-time access and updates on the progress of your appointment, including the materials used and details.

CREATE EXCEPTIONAL CUSTOMER EXPERIENCES

  • Improve communications through notifying customers and resources via email, SMS, or push notification about appointment modifications or assignments.

ACCELERATED DECISION MAKING

  • Use drill-down dashboards and dashboards to improve your decision-making and access historical information for insight into the future.
  • Define metrics to measure technician usage and service performance.