How to Get the Most Out of Your NetSuite Implementation

The first step to any successful implementation is determining which ERP solution is the right fit for your business. NetSuite is an extremely versatile Cloud based ERP, making it a unique fit for SMBs. With a cloud based ERP, organizations don’t have to make an expensive upfront investment on IT hardware and servers. This frees up valuable resources for the business. ERP implementation can be complicated and it is easy to make mistakes that can effect the success of your ERP in the long run. Consider these tips to ensure that you are getting the most out of your NetSuite implementation.

Dedicate a Team to the Implementation

George Lawton, CFO at The Answer Company, explains that “it’s important to have a group of people within the company who are tasked with implementing the system because it touches so many different aspects of the company. The [team’s] role is less technical and more about making sure that the forms are right, the reports are right, the dashboards are set up the way you want them to be and you’ve got all the right information”. A successful implementation team will be familiar with the company’s processes and will have the ability to communicate the wants/needs of the organization.

The team should be diverse enough to capture all of the company’s needs. It should be a combination of people from various tiers of the company so you have a balance of experience and views. Ensure that all areas of the company are being represented by selecting team members from multiple departments. Each department is familiar with what they need from the ERP, so they are the best resource for defining your goals.

What sets NetSuite apart from other ERPs is that it requires minimal management and resources after it has been implemented. Unlike non-cloud based solutions which require IT services for both implementation and management of the ERP, NetSuite requires minimal IT involvement.

Define Goals and Needs

The key to making any ERP implementation successful is establishing clearly defined goals at the beginning of the process. Use your dedicated implementation team to establish what your organization requires from NetSuite and how you want to achieve it. Goal setting allows you to determine the features you require so you can construct an implementation strategy that will fulfill those goals.

Even if you opt for a simple implementation of NetSuite with minimal customization, there is a wide variety of built in additional features that you can activate later with the click of your mouse. NetSuite gives you the flexibility to add features as you discover new needs and ways you want to use the ERP. If NetSuite doesn’t have the feature you are looking for, there are a number of software companies that have developed ad-ons that you can integrate into NetSuite.

Utilize Workflows and Automation

‘One of the beauties of NetSuite is that is has workflows already built into it and many mundane tasks are automated. The best thing to do when setting up Netsuite is to take advantage of those built in workflows and automation that come pre-packaged.’ – George Lawton

NetSuite has put a significant amount of time into establishing what the ‘Best Practices’ are, and have configured their solution accordingly. The benefit of NetSuite is that if you are willing to use the best practices that they have implemented in their system, the set-up can be extremely quick and easy.

On the same token, if you want to implement your customized practices and processes into NetSuite, it has the versatility to accommodate that. The key is in finding a balance between customizing and opening your mind to the best practices implemented in NetSuite.

It is important to remember that successfully implementing a new ERP doesn’t happen overnight. It will take time before all of your processes are streamlined and perfected. The Answer Company has demonstrated their expertise in ERP implementation since 1995. Contact us at for more information about NetSuite.