The only cloud-based system to offer a complete view of your business. NetSuite CRM enables a seamless flow of information through customer relationships from opportunity, sales order, fulfillment, renewal, upsell, cross-sell, and after-sales support. In addition, NetSuite CRM offers robust sales performance, order and partner management.

Solution Capabilities Guide

  • Mobile

    Packed with features, NetSuite CRM enables you to have real-time access and visibility to your business information with real-time metrics and role-based dashboards. With the ability to access information from anywhere, you’ll be enhancing your business performance, maximizing your sales rep’s productivity, and keeping your customers happy through out-of-office resolution all from your mobile device.

  • Partner Relationship Management

    With Multi-Channel Communication you can now share important sales and marketing information across your entire partner network through your email with click-to-destination links to your portal. You'll now be able to empower your business partners by developing and executing integrated marketing campaigns aimed at delivering the right leads directly to them.

  • Marketing Automation

    With NetSuite CRM’s multi-channel campaign management, you’ll be able to streamline the execution of marketing campaigns across multiple channels, including website, email, events and social media. This ensures that you are delivering only relevant content to your prospect, this powerful tool will prove to shorten your sales cycles by guiding customers.

  • Customer Service Management

    By providing your support team with complete customer visibility and clear case assignments, you’ll be increasing your business’s efficiency and productivity with accelerated case resolutions. NetSuite CRM also drives your incremental revenue by providing your sales, service and support teams with better access to up-sell, and cross-sell information and cross-functional customer data.

  • Sales Force Automation

    With full Sales Force Automation, and a true 360-degree view of all your customers, sales, support case and financial transactions, you’ll undoubtedly improve your customer relationships and drive important business decisions.