Choose Acumatica for Your Customers
Today’s shoppers have really high demands and will not tolerate a site that does not offer accurate information, immediate service, and flexible shopping options. Acumatica holds a native integration with many of the most comprehensive eCommerce platforms, including Magento, Shopify, and BigCommerce, which offer flexible shipping and return options, on-demand customer service, and many payment methods. By integrating your online platform with your Acumatica ERP, product availability by inventory will always be updated in real-time. When orders are confirmed or shipping routes have been released, this data is automatically updated in your customer’s self-serve portal, which allows them to manage their own orders and preferences.
With the seamless integration between your ERP and your eCommerce site, all updates on order confirmation, fulfillment, and shipping will become available to customers in real-time. The built-in customer portal is useful for both B2C and B2B customers, who can view orders and documents by themselves.
Choose Acumatica to Streamline Processes
Streamlining processes for order processing, inventory tracking, warehousing, and fulfillment can greatly boost your efficiency and profit margin. Once a customer order is placed, it is immediately sent to Acumatica, where you can view details of the customer, items, prices, and inventory available. When you confirm the order, the fulfillment system will generate scannable barcodes for picking and packing. The system’s integrated shipping from UPS, USPS, and FedEx lets you generate a shipping label in one click. When an order is fulfilled, a tracking number is produced that is useful for both you and your customer.