The Answer Company Developers Key to Success
But Timebomb Trading had a strong partnership with its long-time trusted IT partner, The Answer Company. In 2016, The Answer Company decided to add Acumatica ERP implementations to its lines of business, and later it created a development team to help companies like Timebomb solve their biggest challenges while also improving its own competitiveness.
The Answer Company, which has offices throughout Canada and in Portland, OR, liked that Acumatica offered an open, flexible xRP platform with must-have functionality including financial management, CRM, and inventory management while also offering industry-specific editions for distributors, manufacturers, construction companies, and e-Commerce sellers.
The Answer Company liked Acumatica’s agile, modern, and flexible xRP platform. It was designed to seamlessly connect and integrate with other applications, allowing partners to create custom processes, procedures, and even applications that can meet clients’ unique business requirements.
To a developer like Kulvir Kaila, Acumatica was a breath of fresh air. For years, Kaila had worked with legacy ERP systems that were rigid, difficult to install, inflexible, and provided limited documentation.
Customization was problematic with closed systems built on so-called industry standards that dictated a way of doing business since they were intended to be deployed “as is”, making it difficult and expensive to create workarounds to meet a customer’s particular way of doing business, Kaila says. These closed system owners opposed outside development and customization.
“You could never get anywhere in understanding the framework because they were closed-box solutions,” says Kaila, now Director of Application Development at The Answer Company. Many of the systems, such as Oracle NetSuite, Epicor, and SAP were built 20 years ago in older code.
“There was no community to get answers to things you struggled with, you either knew a system or didn’t, and there weren’t any resources online to learn how to get solutions for the more complicated scenarios we had,” he says.
Acumatica is different, he says.