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Software Training & Coaching

training-iconEnd-user training is a vital step in determining whether or not a business is taking full advantage of their business management software. Software solutions, modules, and features that are either not used or improperly used can be a deterrent in attaining solid returns from capital investments such as information technology. At The Answer Company, we offer two basic training formats:

Train the Trainer

This program divides your business end users into function based groups and focuses on specifics of how the software is used by segments (such as departments or teams) within the organization. In a small classroom setting, sessions are designed to address the needs of each group and the respective component of the software solution they will utilize. This program allows students to become the leaders within their departments and train others within their functional group.

One-on-One Training

Designed to provide users with knowledge and understanding necessary to perform daily tasks and routines with confidence. Typically, one-on-one training is performed as a follow up to Train the Trainer (class format) training and focuses on dealing with specific questions or issues related to on-the-job requirements. 

The implementation is only complete until all the staff is fully trained, comfortable, and getting all they can from the new software solution. At The Answer Company, we ensure that your employees and staff will be comfortable and prepared to get the most utility from your business management solution.

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Related Sucess Stories

Advantage“We had outgrown our old systems. We had three separate companies with two different accounting packages - ACCPAC for DOS for Canada and the US, and Sage 50 in the UK,”


Kinesys“As a manufacturer and distributor, our requirements were not ‘cookie cutter’".


Delta-Q“We needed an integrated, multi-currency IT system to manage our accounting, reporting, and CRM." Director Finance.


BISCO“Business Insights functions allowed us to have a quick snapshot of all the financials, and to maintain better relationships with our customers”


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Head Office 

P: (604) 473-9166 F: (604) 473-9115

E: info@theanswerco.com

#485 - 604 Columbia Street

New Westminster BC, V3M 1A5

Calgary Office


10th Floor Bankers Hall, West.

Tower 888 - 3rd Sreet. SW

Calgary, Alberta T2P 5C5

Toronto Office


Upper Middle Road East

Suite 101

Oakville, ONT L6H 0C3