For small field service businesses that have just been established, there are countless entry-level management solutions for accounting, inventory management, and warranty tracking. However, as field service companies grow, so do the information silos that are a result of many disconnected systems. While investing in a new accounting and field service management solution can be daunting due to implementation costs, there comes a point where foundational systems like Quickbooks are not only capping your growth, but also likely causing errors and frustrations among your employees and customers.

Every field service company is unique in its size, applications, and additional services, so it’s imperative that you implement a flexible solution. The many companies that selected Acumatica Field Service Edition reaped significant ROI from their custom-designed solution that directly served their pain points. Learn about how the following two field service companies implemented Acumatica Field Service Management to fuel their growth.

Security Solutions NW

Founded over 100 years ago, Security Solutions NW is a digital security and alarm company for residential and commercial buildings. For many years, its legacy solution was sufficient, but as the company started to expand and acquire more customers, it became apparent that there were many integrations and ERP features that would greatly benefit the organization. 

In search of a cloud-based ERP with integrated CRM, better financial controls, a flexible contracting system, and advanced inventory management and project management tools, Security Solutions NW evaluated different options. They selected Acumatica because not only did the advanced cloud ERP offer every feature they required, it was also mobile-accessible, easily integratable with other systems, easy to navigate, and scalable for future growth. With Acumatica Field Service Edition, the company eliminated $10,000 to $15,000 in inventory write-offs with their new inventory management capabilities, and gained significant financial, project, and customer data visibility. 

Discover all the gains Security Solutions NW acquired with Acumatica:

 

Learn more about Security Solutions NW’s field service management solution design:  

M3 Technology Group

As a growing commercial audio-visual systems integrator company, M3 Technology Group recognized that its old accounting systems were resulting in lost sales and stunted efficiency. The Everest finance software M3 previously used caused the team to take nearly half an hour to complete quotes with 20 to 50 line items, due to the need for manual look-up and the lack of record filing capabilities.

M3 Technology Group evaluated Oracle Netsuite, SAP, and Sage, but ultimately found that Acumatica had the most reasonable pricing for its customizations and integrations. With Acumatica Field Service Edition, M3 was able to gain real-time insights on project progress and profit, and create quotes within minutes. Most appreciated by the M3 team was Acumatica’s flexibility in terms of API integrations on open architecture and no per-user fees that most ERP solutions charge making it very easy for M3 to continue expanding.

Read more about M3 Technology Group’s success with Acumatica: 

 

Hear from M3 Technology Group’s team on their Acumatica implementation journey: