Proactive IT Management keeps your employees’ networks and workstations running smoothly. As a Managed Services Provider, we help you maximize technology efficiency and staff productivity with spam filtering, virus protection, system updates, desktop optimization, and regular network back-ups. Your customers are just as important to us as they are to you, and proactive IT management will help ensure that your customers are satisfied and have positive experiences.

Benefits.

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  • IT Back Up & Recovery Plan

    The true value of a good IT back-up and recovery plan is usually only realized when disaster strikes. For example, if there's a fire and your network is destroyed - how much would the loss of information cost your business? As a Managed Services Provider, we will create an IT recovery plan and ensure your back-up is always ready. So even in the worst-case scenario, you're business can quickly be back up & running.

  • Software Updates

    Regular IT & software updates keep your systems functioning at their best and lasting as long as possible. For the core programs your business relies on though, such as CRM or a Payroll solution, installing updates should be carefully timed and implemented. Our Managed Services experts will ensure updates are carried out seamlessly for minimum impact on both your staff & clients.

  • Patch Management

    Sometimes your system or software may experience a small issue that isn't solved by an update. Patches can be used to repair minor IT issues, like a security gap or software bug. They can also improve a program’s performance. In saying that, there are several types of patches and almost as many ways to implement them. Our team will determine which patches will help your business most and how best to apply them.

  • Anti-spyware

    Spyware collects information from your computer perhaps with, but usually without, your knowledge and can keep both the technology & users from working efficiently. If not managed effectively, spyware can also give away information about your business, employees, and clients. We'll help manage your system's security and monitor your network – what's coming in and going out. You'll be able to depend on having a secure IT system and improved performance as a result.

Meet a Team Member
Meet Shawn Ostheimer

Shawn Ostheimer is the founder and president of The Answer Company. Beginning in 1994, Shawn has spearheaded the company’s growth to become the leading Canadian Acumatica VAR Partner. With a...

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